Everyone has either witnessed or experienced a customer arguing with a person or you who is behind the counter. Firstly, you need a pat on the back for surviving something like that, and it is good that you are finding ventures to manage on your own. A bubble tea franchise in Singapore is a good one, especially with your customer service experience!
Skill and knowledge you can apply in managing your bubble tea store
Managing your own bubble tea shop is not different from what you have experienced on your work beforehand since you will encounter customers as well. Here are some of the skills that you can apply in your flourishing business:
Operating new technology
The bubble tea industry is not behind on new technology to cater to techy customers. So, you can easily adjust to the online operations of your shop!
Gaining feedback
You already know how to appeal to your customers when you want to get feedback on your performance. Use that skill to assess the areas of your business that need improvement.
Remembering names
It is a skill that many people are not blessed with, so you have to use this skill to personalise your bubble tea delivery transactions with your customers.
Note customer preferences
To gain loyal customers, you need to remember a lot of things from different customers that you encounter. Use your note-taking skills in your shop as well!
Employee-customer training
Employees and customers always have a unique dynamic, and you have to teach the people who will manage the franchise with you the things you learned at your past training!
Teaming up with Partea
The people of Partea open their shop for interested business people like you who are fond of ordering bubble tea online enough to manage one for profitability. Get to know more about their franchise deal today!
Visit their website to get in touch with them.
